We usually book 1-3 weeks in advance, but are occasionally able to accommodate same-week sessions! Always feel free to reach out if our online availability does not work for you, sometimes we're able to squeeze you in.

We can have up to 30 people in our space at the same time (in our reception/entertaining space) waiting for their headshot / group shots, and we can photograph up to 15 people in a single group shot in our studio.

We’ve got you, and them. Almost every single person we’ve ever photographed has told us that they are “un-photogenic”. We specialize in making people feel heard, safe and cared for. With professional lighting, creative composition, and guided posing prompts, we will take the best photos of you you’ve ever seen. The entire session is directed, and your photographer will be talking to your team members, fixing misplaced hair or wardrobe, and creating a comfortable environment for the entire duration of the shoot. We’ll be showing photos on the back of the camera (that will have them saying “wow - is this me!?) so you all can feel confident we are getting the images you want, and so you can help us fix anything we may have missed in realtime. We promise the hardest part is showing up - we will handle everything from there!!!

This is our most asked question! So frequent in fact, that we created an entire guide to help answer it. The short answer is - have your team wear clothing they feel good in, that is fairly form fitting, and achieves the "look" you are going for as a team (ex. professional, casual, stylish, etc.). If you’re going to be doing group shots, you may want to consider having a cohesive color palette. This can either be your branding colors, or simply easy colors for everyone to choose from (shades of blues and purples with black/white pants, shoes etc). Your team can always bring an extra outfit for us to choose from, or accessories to customize their looks. If you still have questions after reading through our style guide feel free to reach out to our studio! We're happy to help.

Our standard turnaround time is two weeks for your proofing gallery, and up to another two weeks for your final retouched images, depending on the scope of your shoot. We are occasionally able to accommodate rushes with notice, so let us know asap if you are trying to meet an upcoming deadline!

Usually, yes! We find most of clients are busy professionals (many of whom would rather visit the dentist for a root canal before stepping in front of a camera!), and this usually results in some last minute scheduling. We are always happy to accommodate deadlines whenever we are able - reach out to our studio manager if you do not see any shoot availability that meets your needs.

Yes. Any delivered image will be fully polished for you - including skin smoothing, stray hair removal, softening of facial lines, whitening of teeth and background distraction removal as needed. We will perfect your images, without overly editing your unique traits that make you a human :)

We have a dedicated styling station in our space for Special Occasion Hair & Makeup, and they are also available to work on-site. You can choose from full hair and makeup styling, or an hourly touch-up station for your entire team to get prepped before their photo. Chrissy’s services can be booked directly through our studio manager to coincide with your session.

Depends on your goals! We are happy to shoot on-site at your office location if that makes the most sense logistically for your team - we are able to utilize the existing background features of your space, or bring solid colored backdrops.

Our studio is designed with you in mind. We have a hair and makeup area where our stylist works (available as an add-on to your session), private dressing room with supplies for last minute touch ups, bathroom, refreshments, and our spacious natural light studio shooting space. We have beautiful chairs and stools, solid colored backdrops, and lots of plants. If you’re looking to bring food into our space for your team to enjoy while waiting for their headshot or as part of a team event - we can provide plates and cups, cutlery, an ice basin, and basic bar tools.

Yes, we are able to schedule on separate days to accomodate your team’s availability. A split-date fee may apply.

Our studio is nestled in the historic East Ave district, on Prince Street between East Ave and University. We're half a block from the Memorial Art Gallery, and the Strathallan Hotel. We have many Visitor parking spots in the lot right next to the front door of our building, and a very large overflow lot behind it. No need to parallel park (thank goodness).

Your proofing gallery link will be emailed to you within two weeks after your session. These images will be cut down to only the best, and will not yet be fully retouched. You will make your image selections through our shopping cart feature - you can either share this link with your teammates for them to make their own selections, or you can manage this process on your end.

You will receive a link to a gallery from which you can download your final images approximately 5 days after you've placed your order. Occasionally these emails go to spam, so please check there if you have not received them within the 5 day timeframe!

This happens all the time! Additional images can be purchased directly though your proofing gallery.

We will send an invoice to you upon scheduling your session(s), 50% of which will be due to commit your shoot to our calendar, and the other 50% due the week of your session. We accept payment by credit card, check and ACH. Some of our large corporations require net 30-60 terms, which will result in a % surcharge.